This Privacy Policy explains how Multilink Insurance Agency ("Multilink," "we," "us," or "our"), located at 6251 Greenbelt Rd Suite 302, Berwyn Heights, MD 20740, collects, uses, and protects information from visitors to our website and from individuals who communicate with us through our chat widget, including by SMS text message.
When you use our chat widget or otherwise contact us, we may collect your name, phone number, email address, and the content of your messages to us. We do not knowingly collect information from anyone under the age of 18.
We use the information you provide to respond to your inquiry, deliver the insurance and financial services you request, and, where you have given consent, to send you SMS text messages.
Use Case Description: Multilink Insurance Agency sends both customer care (informational/transactional) messages and promotional messages to users who interact with the chat widget on https://multilinkinsuranceagency.com. Customer care / informational / transactional messages may include responses to support requests, ticket updates, appointment coordination, or follow-up communications related to an existing inquiry. Promotional messages may include special offers, discounts, event promotions, and service announcements. Each message type requires separate, explicit consent collected through independent checkboxes in the chat widget, labeled "informational/transactional" and "promotional." Marketing consent is not combined with customer care / informational / transactional consent, and neither is shared with third parties.
Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. Reply HELP for help or STOP to unsubscribe at any time.
Our chat widget presents two separate consent checkboxes before capturing your phone number: one authorizing informational/transactional messages related to your inquiry (also referred to as customer care messages), and one authorizing promotional messages. We only contact you for the category or categories you affirmatively check, and neither consent is shared with affiliates or third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, including affiliates, for their own marketing purposes. Your mobile information is used solely in connection with the SMS messaging program described above.
We maintain reasonable administrative and technical safeguards designed to protect the information you share with us from unauthorized access, disclosure, alteration, or destruction.
Multilink Insurance Agency
6251 Greenbelt Rd Suite 302, Berwyn Heights, MD 20740, United States
Phone: (301) 455-1194
Email: [email protected]
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.