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Terms of Service

Effective Date: August 5, 2026

These Terms of Service ("Terms") govern your use of the Multilink Insurance Agency website and any communications, including SMS text messages, exchanged between you and Multilink Insurance Agency ("Multilink," "we," "us," or "our"). By using our website or opting in to our SMS program, you agree to these Terms.

Our Services

Multilink Insurance Agency provides financial and insurance agency services to individual and commercial clients across the United States and Canada. Nothing on this website constitutes a binding offer of insurance coverage; coverage is subject to underwriting and the terms of the applicable policy.

SMS Program Description

Use Case Description: Multilink Insurance Agency sends both customer care (informational/transactional) messages and promotional messages to users who interact with the chat widget on https://multilinkinsuranceagency.com. Customer care / informational / transactional messages may include responses to support requests, ticket updates, appointment coordination, or follow-up communications related to an existing inquiry. Promotional messages may include special offers, discounts, event promotions, and service announcements. Each message type requires separate, explicit consent collected through independent checkboxes in the chat widget, labeled "informational/transactional" and "promotional." Marketing consent is not combined with customer care / informational / transactional consent, and neither is shared with third parties.

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply HELP for help or STOP to unsubscribe at any time. Carriers are not liable for delayed or undelivered messages.

Consent to receive customer care / informational / transactional or promotional text messages is not a condition of purchasing any product or service. You may opt in to either category, both, or neither, and may unsubscribe from either category independently by replying STOP to a message in that category.

Eligibility

You must be at least 18 years old to opt in to our SMS program or engage our services.

Acceptable Use

You agree not to use our website or chat widget for any unlawful purpose or in a way that could damage, disable, or impair our services.

No Guarantee of Coverage or Outcome

Information provided on this website and through our chat widget is for general informational purposes and does not constitute insurance, legal, or financial advice. Any policy issuance, pricing, or financial recommendation is subject to individual review.

Limitation of Liability

To the extent permitted by law, Multilink Insurance Agency is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our SMS program, including delayed or undelivered text messages.

Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to its conflict of law principles.

Contact Us

Multilink Insurance Agency
6251 Greenbelt Rd Suite 302, Berwyn Heights, MD 20740, United States
Phone: (301) 455-1194
Email: [email protected]

Changes to These Terms

We may update these Terms from time to time. Continued use of our website or SMS program after changes are posted constitutes acceptance of the revised Terms.